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This saddleback.co.uk site allows the purchase of a few select items, and spare parts only. This is a service to our customers and allows small accessory items that are not likely to stocked in any of our dealers to be purchased.Our full product catalogue is available exclusively through premium stockist's, whom you can access via the stockist tab either on the home page or adjacent to a product in the brand search.
FREE DELIVERY ON ALL saddleback.co.uk ORDERS OVER £50 with signed for service. Orders under £50 are sent using the same service and carry a £5 delivery charge
This site currently only delivers to UK mainland addresses.We are sorry we can't accept EU / worldwide or non VAT orders at present.
Saddleback.co.uk Delivery Terms & ConditionsYour Saddleback.co.uk package will be delivered by Parcelforce on a Express 24h service to your stated delivery address. It is your responsibility to have someone available to sign for goods. Goods will not be left unsigned for, if no one is available to sign for your goods, a card will be left (where possible) and your Saddleback.co.uk package will be left at your local post office.*PLEASE NOTE we do not guarantee 24H delivery, goods will normally be dispatched on the same working day for orders placed before 2pm, (orders placed after 2pm will be dispatched on the next working day) All order's will be delivered using an Express 24H service (delivery is during working days only)Working days are Monday through to Friday exclusively, we do not dispatch on Saturdays and Sundays or UK public holidays. In addition ParcelForce do not deliver on these days. On other occasion delivery services may be delayed if these are due to foreseen incidents (eg Stock Take) we will keep you informed of the likely effect well in advance.Consumer law dictates that we are responsible for goods until they are in your possession and that we are liable for our courier services. However in circumstances where an address cant be found we would wish for your cooperation in talking to our courier to get your delivery as fast as possible.While all goods are dispatched on a 24h service however in the unlikely event of a delivery going missing there is a legal default delivery period of 30 days and no legal action can be taken by either side till after 30days. Please ensure your account details include a mobile phone number (so you can receive SMS text alerts on your delivery status***). Email address and delivery address are correct, this will give you greater clarity of your orders progress, WE WILL send an email confirming the tracking number if you do not receive this please search your junk mail folder. In addition we will soon be able to give a time of delivery for customers who have submitted a mobile phone number.If you haven't already please ensure your mobile number is added to your account this is to aid in our delivery service to you: *Service available late 2016*Note addresses with the postcodes listed below are subject to the timescales quoted in the document***Express delivery, We currently offer for free on orders over £50 however we can't guarantee next day delivery in all circumstances and to all locations.**For a list of Postcode exceptions please click here***Available early 2016
© Saddleback Ltd. Unit 10, Easter Court, Woodward Avenue, Yate, Bristol BS37 5YS United Kingdom (Company No: 5134944)
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